Rashmi Desai is a dynamic and results-oriented professional hailing from Mumbai, India. With over eight years of experience in client relations, she has mastered the art of fostering long-term partnerships through trust, transparency, and exceptional service. She holds a Bachelor’s degree in Business Administration and a Postgraduate Diploma in Customer Relationship Management.

Known for her empathetic communication style and proactive problem-solving skills, Rashmi bridges the gap between clients and the team, ensuring every project exceeds expectations. Outside of work, she enjoys hosting workshops on professional networking and is a passionate advocate for women in business leadership roles.

Rashmi is adept at using CRM tools like Salesforce, HubSpot, and Zoho to streamline client communication and track project progress. She excels in analyzing customer feedback and translating insights into actionable strategies that enhance client satisfaction.

Her expertise in negotiation, contract management, and post-project follow-ups ensures a smooth client journey from onboarding to completion. At Make Social, Rashmi is the cornerstone of building strong client relationships that translate into business success.